11.2 客服管理

11.2.1　獲取客服列表

獲取客服列表的接口如下。

https:// api.weixin.qq.com/cgi-bin/customservice/getkflist?access_token=ACCESS_TOKEN
  

獲取客服列表時，POST數據示例如下。

{
    "kf_list":[
        {
            "kf_account":"test1@test",
            "kf_headimgurl":"http:// mmbiz.qpic.cn/mmbiz/4whpV1VZl2iccsvYbHvnphkyGt
            nvjfUS8Ym0GSaLic0FD3vN0V8PILcibEGb2fPfEOmw/0",
            "kf_id":"1001",
            "kf_nick":"ntest1",
            "kf_wx":"kfwx1"
        },
        {
            "kf_account":"test2@test",
            "kf_headimgurl":"http:// mmbiz.qpic.cn/mmbiz/4whpV1VZl2iccsvYbHvnphkyGt
            nvjfUS8Ym0GSaLic0FD3vN0V8PILcibEGb2fPfEOmw/0",
            "kf_id":"1002",
            "kf_nick":"ntest2",
            "kf_wx":"kfwx2"
        },
        {
            "kf_account":"test3@test",
            "kf_headimgurl":"http:// mmbiz.qpic.cn/mmbiz/4whpV1VZl2iccsvYbHvnphkyGt
            nvjfUS8Ym0GSaLic0FD3vN0V8PILcibEGb2fPfEOmw/0",
            "kf_id":"1003",
            "kf_nick":"ntest3",
            "invite_wx":"kfwx3",
            "invite_expire_time":123456789,
            "invite_status":"waiting"
        }
    ]
}
  

上述數據的參數說明如表11-3所示。

表11-3　獲取客服列表的參數說明